When a cell phone fails, hangs up, and refuses to work, our first impulse is to take it with us for Mobile Repair Doorstep. But before doing it, you can do several independent actions that will facilitate professional work.
In This Article
- Search for documentation
- Self-diagnosis and cleaning
- Storage of personal data
- Update of the settings
- Deactivate passwords
Search for documentation
If it's not been one year since your smartphone was purchased, your device is likely under warranty. Of course, the service is only available if you provide proof of purchase.
Please note that the guarantee only applies to damage caused by the manufacturer. If your phone has been damaged by contact with water, mechanical damage, or any other action on your part, contact Mobile Repair Doorstep for fast and best mobile repair.
Self-diagnosis and cleaning
Perform an initial inspection before requesting a repair. Even if that doesn't solve the problem, you will have more information to give to the specialist. Pay attention to the specifics of the “behavior” of the device, the moments when the error occurs.
Make sure to restart your device or reset your settings - these actions will fix minor issues. If the problem is with the SIM card, try inserting it into another device - to replace it with a new one. This allows you to determine that your smartphone is not causing the problem.
Before starting to repair your device, the technician will describe the appearance of the device, in which all chips and damage have been removed. A scratch on the case for inspection can only be dirt. To avoid misleading the master, gently wipe the phone with a cloth.
Click here to read in detail: How to Repair your Mobile By Yourself
Storage of personal data
Since any device can fail, from time to time you should save your personal information - contacts and media files - on your computer. It should be done immediately before repairing the device, even if it seems insignificant.
Mobile Repair Doorstep can result in a complete loss of internal memory, and in the event of a warranty, manufacturers often replace the device with a new one. In this case, subsequent data recovery is not possible.
Update of the settings
After transferring the file to the computer, the software should be updated. If the problem goes away, you can easily transfer the files back to your phone.
If everything stays the same, the next step is to reset to the factory settings. Only if all these measures do not help can you safely apply for repairs.
Deactivate passwords
The password set on the device should be temporarily deactivated. This is especially true of the graphical security system - it will be difficult to explain the intricacies of the drawing to an employee.
iPhone owners mustn't forget to disable the Find my phone function as well. When this mode is active, technical operation with the phone is not possible.
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